How Taylo Works
Connect with skilled local tailors, get custom clothing made to your exact specifications, and enjoy perfectly fitted garments. Here's your complete guide to using our platform.
Your Journey from Browse to Wear
Create Your Account
• Sign up in seconds with your email or social login
• Choose your role: Customer (looking for tailoring) or Tailor (offering services)
• Complete your profile with location details to find nearby tailors
• No payment information required to browse and explore
Discover & Research Tailors
• Browse services by category (bridal, suits, alterations, kidswear, etc.)
• Use location filters to find tailors near you for faster delivery
• View detailed tailor profiles with specializations and experience
• Check ratings, read authentic customer reviews, and view portfolio samples
• Compare prices, delivery times, and service offerings
• Save your favorite tailors and services for later
Chat & Discuss Your Requirements
• Use our built-in messaging system to contact tailors directly
• Share design inspirations, fabric preferences, and specific details
• Ask about their experience with similar projects
• Discuss measurements - many tailors offer in-person measurement sessions
• Negotiate pricing and payment terms - discuss rates, advance payment, and balance schedule
• Clarify delivery timeline and any rush order options
• Get clarity on their alteration and revision policies
Place Your Order
• Once you've agreed on everything, create an order through the platform
• Fill in detailed requirements: garment type, measurements, fabric details
• Add any special instructions or notes
• Provide your delivery address
• The tailor will receive a notification and can accept or discuss further
• Track order status: Pending → Accepted → In Progress → Completed
Make Payment (Direct to Tailor)
⚠️ Important: Taylo does not process payments
• Complete payment directly with the tailor using your agreed method
• Common methods: Cash, bank transfer, UPI, or other digital wallets
• Many tailors accept partial advance payment (30-50%) with balance on delivery
• Always get a written confirmation or receipt for any payments made
• Keep records of payment agreements, amounts, and dates
• This is a direct transaction between you and the tailor - you are responsible
Pro Tip: For your security, consider paying only a small advance upfront and the majority upon satisfactory delivery. Always use traceable payment methods when possible.
Track Progress & Stay Updated
• Monitor your order status in real-time through your dashboard
• Receive notifications when status changes (accepted, stitching, ready)
• Stay in touch with the tailor via chat for updates or questions
• Some tailors share progress photos - don't hesitate to ask!
• Coordinate delivery or pickup timing as the deadline approaches
Receive & Inspect Your Garment
• Meet the tailor or receive delivery at your specified address
• Inspect the garment carefully before final payment
• Try it on to check fit, stitching quality, and finishing
• Verify it matches your specifications and agreed design
• Discuss any minor adjustments needed - most tailors offer free minor alterations
• Complete final payment once you're satisfied
Review & Share Your Experience
• Leave an honest rating and review to help other customers
• Share details about quality, timeliness, communication, and professionalism
• Upload photos of the finished product (optional)
• Your feedback helps build trust in the community
• Save the tailor to your favorites for future projects
• Recommend them to friends if you had a great experience!
Please Remember
Taylo is a marketplace platform only. We connect customers with independent tailors but do not:
- Process, hold, or handle any payments
- Guarantee quality or completion of work
- Take responsibility for disputes between customers and tailors
- Provide refunds or payment protection
You transact directly with tailors at your own risk. Always exercise good judgment, verify credentials, keep documentation, and conduct fair, respectful business practices.
For more details, please read our Features & Policies and Terms of Service.
Tips for a Successful Experience
Be Clear & Detailed
Provide precise measurements, clear design references, and specific requirements to avoid misunderstandings.
Communicate Openly
Ask questions, share concerns, and maintain regular communication throughout the project.
Allow Adequate Time
Quality work takes time. Order well in advance of when you need the garment, especially for complex designs.
Protect Yourself
Use partial payments, keep records, request samples, and verify the tailor's work before committing large amounts.
Be Respectful
Treat tailors professionally, pay fairly, provide feedback respectfully, and honor your agreements.
Leave Reviews
Share your experience to help others. Honest reviews build a trustworthy community for everyone.
Ready to Get Started?
Join thousands of satisfied customers who have found their perfect tailor on Taylo. Browse services, connect with skilled artisans, and get beautifully crafted custom clothing.