Privacy Policy
Last Updated: November 26, 2025
1. Introduction
Taylo ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform.
By using Taylo, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our Platform.
2. Information We Collect
2.1 Information You Provide
Account Registration: Name, email, phone, password, profile photo, user type
Profile Information: Location, bio, specialization, portfolio images, preferences
Transaction Information: Order details, measurements, delivery addresses, messages, reviews
2.2 Information Collected Automatically
Usage Data: IP address, browser type, device info, pages visited, interaction patterns
Location Data: GPS coordinates (if enabled), approximate location from IP
Cookies: Session cookies, preference cookies, analytics cookies
3. How We Use Your Information
We use collected information for:
- Creating and managing user accounts
- Facilitating connections between customers and tailors
- Enabling messaging and order management
- Displaying profiles, listings, and reviews
- Analyzing usage patterns and improving the platform
- Sending notifications and communications
- Detecting fraud and ensuring safety
- Personalizing content based on location
4. How We Share Your Information
With Other Users: Profile info, reviews, messages, and order details shared with tailors you engage with
With Service Providers: Cloud hosting, analytics, email platforms, customer support tools
For Legal Reasons: Comply with laws, court orders, enforce Terms, protect rights and safety
We do NOT sell your personal information to third parties.
5. Payment Information
Taylo does NOT collect, process, or store payment information.
All financial transactions occur directly between customers and tailors outside our Platform. We do not have access to payment card numbers, bank details, or transaction amounts.
6. Data Security
We implement reasonable security measures including:
- Encryption of data in transit (HTTPS/SSL)
- Encrypted password storage
- Access controls and authentication
- Secure cloud infrastructure
However, no method is 100% secure. We cannot guarantee absolute security.
7. Your Privacy Rights
You have the right to:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your information
- Portability: Request data in machine-readable format
- Objection: Object to processing for certain purposes
- Withdraw Consent: Withdraw consent for processing
To exercise these rights, contact us at privacy@taylo.com
8. Children's Privacy
Taylo is not intended for children under 18. We do not knowingly collect information from children under 18.
9. Cookies and Tracking
We use cookies for authentication, preferences, analytics, and marketing. You can control cookies through browser settings.
10. Contact Us
Questions about this Privacy Policy?
Taylo Privacy Team
Email: privacy@taylo.com
Support: support@taylo.com
Your Consent
By using Taylo, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.